Dolphin support
Support
Troubleshooting help for recording Chrome tab audio and saving local MP3 files.
- No-sound checklist
- Chrome permission help
- Export troubleshooting
Local recording. No uploads.
No sound
No sound in recording
Make sure the tab is playing audible audio and is not muted. Start recording from the active tab that contains the audio.
If the website switches players or reloads, stop the recording and start again from the current tab.
Recording stops
Recording stops unexpectedly
Very long recordings depend on Chrome, memory, and device performance. If a recording stops, save the current file and start a new session.
Export
MP3 export issues
Dolphin exports MP3 files through Chrome downloads. If the file does not appear, check Chrome download settings and whether the browser blocked downloads from the extension.
Permissions
Chrome permission issue
Dolphin needs permission to capture the active tab audio after you start recording. Reload the page and start again if Chrome permission prompts were dismissed.
Protected content
Can Dolphin record protected content?
Dolphin is designed for audio you have the right to capture. Some protected or DRM-based content may not be recordable.
Ready to record Chrome tab audio?
Install Dolphin and save useful browser audio as a local MP3.
FAQ
Common questions
Why is my tab audio recording silent?
The tab may be muted, the website player may be silent, or recording may have started from the wrong tab.
Why did recording stop?
Long recordings can be affected by browser memory, device performance, or tab reloads.
Can I change Chrome shortcuts?
Chrome lets users manage extension shortcuts from chrome://extensions/shortcuts.
How do I contact support?
Use the support contact listed on the Chrome Web Store page for Dolphin Tab Audio Recorder.